Terms & Condition

Welcome to ihatke.com, operated by Pratham Enterprise. By accessing or using this Website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use this Website.

1. Acceptance of Terms

By using ihatke.com, you confirm that you are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian. Your use of the Website constitutes your acceptance of these Terms and Conditions.

2. About Us

  • Brand Name: ihatke.com

  • Legal Entity: Pratham Enterprise

  • GST Number: 24AWCPJ5134C1Z4

3. Orders and Payments

  • Cash on Delivery (COD):
    COD is available for eligible orders. An additional fee of ₹99 will be charged for all COD orders. This fee is non-refundable.

  • Prepaid Orders:
    Prepaid orders can be made using the Cashfree Payment Gateway. By using this service, you agree to the terms and conditions of the payment gateway provider. Pratham Enterprise (ihatke.com) is not responsible for any issues arising from the payment gateway.

4. Pricing and Availability

All prices listed on the Website are in Indian Rupees (₹) and are subject to change without prior notice. Product availability is subject to change, and Pratham Enterprise reserves the right to cancel or modify orders if a product is unavailable.

5. Shipping and Delivery

  • Pratham Enterprise (ihatke.com) will make every effort to deliver products within the estimated delivery time. However, delays may occur due to unforeseen circumstances.

  • The customer is responsible for providing accurate delivery information. Pratham Enterprise is not liable for delays or failed deliveries due to incorrect address details.

6. Returns and Refunds

  • Please refer to our Return and Refund Policy for detailed information on eligibility, process, and timelines for returns and refunds.

  • COD fees are non-refundable.

7. User Responsibilities

  • You agree to use the Website only for lawful purposes.

  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Limitation of Liability

Pratham Enterprise (ihatke.com) shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or any products purchased through it.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Ahmedabad/Gujarat, India].

10. Amendments

Pratham Enterprise reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised terms.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Brand Name: ihatke.com
Legal Entity: Pratham Enterprise
Email: ihatkehelp@gmail.com
Phone: 8980155355
Address: D210, Sumel Business Park 6, Opp. Hanumanpura BRTS, Ahmedabad
GST Number: 24AWCPJ5134C1Z4

By using ihatke.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.